LinkedIn Sales Navigator Relationship Mapping has changed how sales professionals identify and leverage connections within target accounts.
Previously known as the Sales Navigator Account Map, this feature helps you visualize relationships and find introduction paths to key decision-makers.
Understanding the relationship dynamics within your target accounts can make the difference between a cold outreach and a warm introduction.
Relationship maps provide the strategic advantage you need to navigate complex organizational structures and accelerate your sales process.
30-Second Summary
- Relationship Map visualizes your target account: Sales Navigator transforms org hierarchies into interactive relationship maps so you can see who knows whom and identify the fastest path to warm introductions.
- Real-time alerts keep you ahead of changes: The platform notifies you instantly when contacts change roles or leave a company, and proactively recommends replacements.
- Native CRM sync cuts double-entry: Push notes, lead assignments, and contact updates from the Relationship Map directly into Salesforce, HubSpot, or Microsoft Dynamics without switching tabs.
- Shared maps align your team on account strategy: Co-edit relationship maps with colleagues, assign leads by role, and comment in-context so everyone knows who owns which relationship and what the next step is.
This guide covers everything you need to know about using Relationship Maps in Sales Navigator:
In this guide
- What is LinkedIn Sales Navigator Relationship Mapping?
- How to Access LinkedIn Sales Navigator Relationship Mapping
- Key Features Of The LinkedIn Relationship Map
- Benefits Of Using Relationship Maps In Sales Strategy
- Best Practices For Using Relationship Maps
- How To Export Lead Lists from LinkedIn Sales Navigator
Ready to close more deals?
What is LinkedIn Sales Navigator Relationship Mapping?
LinkedIn Sales Navigator Relationship Mapping is a built-in feature that generates a visual, interactive map of the people and connections within a target account, showing how prospects relate to each other and to your network so you can identify the fastest path to a warm introduction.
Previously called the Sales Navigator Account Map, it transforms complex org hierarchies into actionable relationship intelligence.
This tool creates a visual map showing how prospects are connected to each other and to people in your network.
Instead of guessing who knows whom, you can see exactly how people are connected and identify the best paths for warm introductions.
Relationship Maps function as a dynamic org chart inside Sales Navigator.
You can tag contacts by role (Decision Maker, Champion, Evaluator, Influencer, Procurement), drag connections into place, and share the map with teammates who hold a seat on the same Sales Navigator Advanced or Advanced Plus account.
Understanding the Map as a Buying-Committee Visualization
Relationship Map is not an org chart. It's a buying-committee artifact you share with your team.
Most deals involve six to eight people. Relationship Map shows who they are, how they connect, and where your team has warm paths.
That shared view keeps everyone aligned on who owns which stakeholder and where the gaps are.
Why that matters: When you screenshot an org chart from a company website, you get titles.
When you export a Relationship Map, you get connection strength, mutual contacts, and role overlap across your sales team. That's the difference between a static diagram and a live prospecting layer.
The map updates as LinkedIn data changes. A new VP joins, your colleague connects with them, and the map reflects it.
You're looking at the same buying committee your competitor sees, except you know which paths are warm.
How to Access LinkedIn Sales Navigator Relationship Mapping
LinkedIn Sales Navigator Relationship Maps are accessed via the Accounts page: open any saved account, then click the Relationship Map tab in the company insights section.
The feature is available on all Sales Navigator plan tiers.
- Go to the Sales Navigator Accounts page
- Click on your target company's LinkedIn page
- Look for the Relationship Map tab
- Search your leads or add recommended contacts
1. Go to the Sales Navigator Accounts page
Go to the Sales Navigator Accounts page and choose the account list you want to access from the drop-down menu.
New to account lists? Check out this article to learn how to create an account list.
2. Click on your target company's LinkedIn page
Click on your target company's LinkedIn page from your account list.
3. Look for the Relationship Map tab
Look for the "Relationship Map" tab in the company insights section.
4. Search your leads or add recommended contacts
You can now search your leads by name in the search bar, or add leads recommended by Sales Navigator directly in your map.
The relationship mapping interface is designed to be intuitive, with drag-and-drop functionality and interactive elements that make exploring connections engaging and productive.
Key Features Of The LinkedIn Relationship Map
LinkedIn Sales Navigator's Relationship Map includes five core capabilities, dual views, the Relationship Explorer, real-time alerts, CRM sync, and team collaboration, that together turn a static contact list into live account intelligence.
- Map View vs. List View
- Relationship Explorer Tool
- Real-Time Alerts And Updates
- CRM Integration And Data Synchronization
- Sharing And Collaboration Features
1. Map View vs. List View
The LinkedIn relationship map provides two distinct viewing options, each optimized for different aspects of account management.
Map View
The Map view provides a visual, org-chart-style representation of your target accounts. You can see the complete organizational structure at a glance and understand decision-making hierarchies.
Key Map view capabilities:
- Visual hierarchy creation: See reporting relationships and influence patterns clearly
- Drag-and-drop functionality: Move contacts between positions to adjust organizational structure
- Zoom and expand controls: View detailed segments or the complete organizational landscape
- Role modification: Update contact roles using dropdown menus on contact cards
- Lead suggestions integration: See recommended contacts from your saved lists and Relationship Explorer (LinkedIn Sales Navigator's Relationship Explorer is a companion tool that surfaces warm introduction paths by surfacing mutual connections between your team and prospects at a target account)
List View
The List view complements the visual Map view with detailed data insights and advanced functionality for relationship management.
List view features include:
- Comprehensive lead data: View professional highlights, recent activities, and engagement history
- Relationship strength indicators: Prioritize outreach based on existing network connections
- Advanced note management: Add notes visible to your team and sync with CRM systems
- Team assignment features: Assign specific leads to team members for clear accountability
- CRM synchronization: Update your CRM directly from LinkedIn without switching platforms
2. Relationship Explorer Tool
LinkedIn Sales Navigator's Relationship Explorer is a distinct feature that surfaces warm introduction paths into target accounts by identifying mutual connections between your team and prospects.
The tool scans your network and your teammates' networks to recommend contacts who can make introductions to key stakeholders.
When you're building a Relationship Map, the Explorer suggests additional buying committee members you may have missed based on their role, seniority, and connection strength.
A buying committee is the group of stakeholders, including Decision Makers, Champions, Evaluators, Influencers, and Procurement contacts, who collectively influence or approve a B2B purchase decision.
Multi-threaded outreach is the practice of engaging multiple stakeholders across the same target account simultaneously, rather than relying on a single contact, to reduce deal risk and accelerate buying decisions.
Instead of relying on a single champion, the Relationship Explorer helps you map every decision-maker, influencer, and evaluator, then shows you which teammate is best positioned to reach each one.
Key Relationship Explorer capabilities:
- Warm path discovery: See which teammates have mutual connections to each mapped stakeholder
- Buying committee recommendations: Surface additional decision-makers and influencers you haven't yet added to the map
- Introduction prioritization: Rank contacts by relationship strength so you know where to start
The Relationship Explorer integrates directly into the Relationship Map interface. As you build your map, suggested contacts appear with visual indicators showing connection strength and introduction routes.
3. Real-Time Alerts And Updates
LinkedIn Sales Navigator includes alert systems that keep you informed about critical changes within your target accounts.
It continuously tracks your relationship maps and instantly notifies you of key updates like role changes or employee departures.
LinkedIn Sales Navigator goes beyond identifying departures: it proactively recommends replacements to maintain your relationship map integrity. You can then identify new potential contacts as organizations grow and evolve.
4. CRM Integration And Data Synchronization
The relationship mapping feature includes robust CRM integration to ensure seamless data flow between LinkedIn Sales Navigator and your connected CRM, including Salesforce, HubSpot, and Microsoft Dynamics, among others supported by Sales Navigator.
This integration empowers users to manage contacts, leads, and account intelligence directly from the relationship map.
Key CRM-connected capabilities include:
- Bulk contact updates: Use the "Update CRM" feature to synchronize multiple contacts simultaneously
- Real-time data sync: Push changes from LinkedIn instantly to your connected CRM
- Lead assignment: Assign leads to teammates and automatically reflect updates in your CRM
- Collaborative note sharing: Add and sync notes across both LinkedIn and your CRM
Note: the Update CRM option is only available to Sales Navigator Advanced Plus users.
5. Sharing And Collaboration Features
LinkedIn's relationship mapping includes powerful sharing and collaboration tools that support team-based selling.
Users can share maps with any colleague who holds a seat on the same Sales Navigator Advanced or Advanced Plus account, transforming individual insights into collective strategic assets.
This is the part most people skip.
Key sharing and collaboration capabilities include:
- Collaborative ownership: All invited users gain full co-owner access for complete editing and visibility
- Real-time co-editing: Multiple users can work on the same map simultaneously
- Built-in communication: Comment directly within the map to align strategies and coordinate actions
This integrated feature set enables your sales team to operate more strategically in complex sales cycles by keeping everyone aligned around shared relationship intelligence.
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Add as a preferred source on GoogleBenefits Of Using Relationship Maps In Sales Strategy
Relationship maps give B2B sales teams three concrete advantages: faster decision-maker identification, real-time engagement triggers from contact activity, and tighter internal coordination across complex buying committees.
- Identify Key Decision Makers
- Better Engagement Using Real-Time Insights
- Strengthen Internal Sales Coordination
- Layer AI-Powered Account And Lead Intelligence
1. Identify Key Decision Makers
Thanks to the role identification feature, relationship maps help you find the most influential people in a company among your target accounts.
You can then categorize contacts based on their influence in the purchasing process:
- Decision Maker: Identify who has final approval authority for purchases
- Champion: Find internal advocates who support your solution
- Evaluator: Locate technical or functional evaluators who assess your offering
- Procurement: Connect with purchasing professionals who handle contract negotiations
- Influencer: Discover stakeholders who impact the decision-making process
This role clarity helps you tailor your messaging and approach for each contact type, increasing your chances of successful engagement.
2. Better Engagement Using Real-Time Insights
Relationship maps also provide real-time insights that create natural conversation opportunities:
- Recently Posted content: Use contacts' recent LinkedIn posts as conversation starters for relevant, non-sales touchpoints
- Career changes: Leverage job promotions, role transitions, or company moves to congratulate contacts and re-establish connections
- Professional milestones: Engage around work anniversaries, achievements, or industry recognition to build stronger relationships
- Activity-based outreach: Time your outreach based on contacts' professional activities for higher response rates
These engagement triggers help you move beyond generic sales pitches to meaningful, personalized interactions.
3. Strengthen Internal Sales Coordination
LinkedIn's Relationship Map acts as a centralized hub for managing account details and coordinating team efforts.
By consolidating relationship insights, assignments, and organizational context in one place, teams can align their efforts, reduce miscommunication, and drive more effective account strategies.
Key benefits of centralized coordination include:
- Lead ownership visibility: See which team member is responsible for each contact relationship
- Assignment coordination: Delegate leads strategically based on expertise or existing relationships
- Responsibility clarity: Avoid duplicate outreach and ensure clear communication paths
This shared workspace enhances visibility into who owns what, how stakeholders are connected, and what actions are underway, ensuring everyone on your sales team operates with clarity and consistency.
4. Layer AI-Powered Account And Lead Intelligence
Account IQ is LinkedIn Sales Navigator's generative AI feature that produces on-demand research summaries, covering strategic priorities, financials, and challenges, for any target account.
Lead IQ is its per-contact counterpart, generating role, priority, and recent-activity briefings for individual prospects.
Use Account IQ alongside the Relationship Map to pull in strategic priorities, financials, and challenges for the target account so you enter the map with context on who to prioritize as a decision-maker.
Combine Lead IQ with the Relationship Map to get an AI-generated summary of each mapped contact's role, priorities, and recent activity before outreach.
When you tag someone as Decision Maker, Champion, or Evaluator, Lead IQ turns that role tag into personalized messaging angles, what they care about, what they've posted, and how to position your solution.
Sales Navigator also includes AI-assisted introduction suggestions that analyze your Relationship Map and propose which teammate should make an intro to which mapped stakeholder.
The AI surfaces warm-path connections you may have missed, identifying mutual contacts who can bridge you into the account.
Key AI-powered capabilities:
- Account IQ briefings: Auto-generated company research summaries (strategic priorities, financials, challenges) that help you prioritize which mapped stakeholders to contact first
- Lead IQ summaries: Per-contact AI briefings on role, priorities, and recent activity that turn role tags into personalized outreach angles
- AI-assisted introductions: Generative AI proposes which teammate should intro you to which stakeholder based on connection strength and relationship history
These AI features are available to Sales Navigator Advanced and Advanced Plus users. They pair directly with Relationship Map data to accelerate account research and warm introduction discovery.
Best Practices For Using Relationship Maps
- When to build a Relationship Map
- How often to update your maps
- Multi-threading tips
Building a Relationship Map is one thing. Using it strategically to close deals is another.
Here's how to get the most from the feature:
When to build a Relationship Map
Start a Relationship Map when:
- You've identified a high-value target account worth a multi-threaded approach
- You need to understand the buying committee before making first contact
- A deal is stalling and you need to identify blockers or internal champions
- Your team is pursuing the same account and coordination is getting messy
Don't build maps for every single lead. Focus on accounts where understanding the org structure and warm introduction paths materially improve your odds.
How often to update your maps
Update your Relationship Map:
- Weekly during active deals: Add new stakeholders as they surface, adjust roles as you learn more about influence patterns
- Monthly for pipeline accounts: Keep maps current so you catch job changes, departures, and new hires before they derail momentum
- When Sales Navigator alerts you: Act on real-time notifications about role changes, departures, or new recommended contacts
Out-of-date maps are worse than no map. Stale data sends you to the wrong person.
Multi-threading tips
Sales Navigator Relationship Maps are built for multi-threaded outreach. Here's how to use them that way:
- Map all buying roles first: Don't stop at Decision Maker. Identify Champions (internal advocates), Evaluators (technical/functional assessors), Influencers, and Procurement contacts before you start outreach.
- Assign leads strategically: Use the team assignment feature to delegate stakeholders based on who has the warmest introduction path or the most relevant expertise.
- Coordinate messaging in-map: Use the comment feature to align on who's saying what to whom, so multiple outreach sequences don't collide or contradict each other.
- Track engagement across stakeholders: Note which contacts are responsive, which have gone dark, and which relationships need nurturing. The Relationship Map becomes your single source of truth for account status.
Multi-threading without coordination is spam. The Relationship Map keeps your team aligned so multiple touchpoints feel like a coordinated sales effort, not a pile-on.
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Reading Connection Lines and Reporting Hierarchy
The lines on a Relationship Map show two things: reporting structure and connection strength.
Solid lines run from a direct report to their manager. Dotted lines show weaker reporting relationships or cross-functional ties.
LinkedIn infers these from profile data, job titles, and activity patterns, so they're directional, not org-chart precise.
- Thick lines indicate stronger LinkedIn connections (2nd-degree or shared activity).
- Thin lines show weaker or inferred ties (3rd-degree, minimal shared network).
- Arrows point up the chain; the person at the arrow's base reports to the one at the tip.
Connection strength matters more than reporting lines. A dotted line to a VP of Sales with a thick connection indicator means you have a warm path, even if that VP doesn't formally report to your champion.
Use those thick lines to prioritize outreach.
Tag them for manual research before assuming they're not influential.
Why now: LinkedIn added connection-strength indicators in 2023, pulling from messaging frequency and shared content engagement. Before that, you had to guess which 2nd-degree ties were real.
Now the map surfaces the paths worth asking for an intro on.
How To Export Lead Lists from LinkedIn Sales Navigator
With Relationship Maps, LinkedIn Sales Navigator gives you the strategic visibility you need.
But mapping relationships is just one part of the equation, you also need a clean list of leads to activate your outbound strategy.
That's where Evaboot comes in. Evaboot lets you export your LinkedIn Sales Navigator lead lists, making it easier to integrate with your CRM or outreach workflows.
Here's how to export leads from Sales Navigator:
- Create an Evaboot account
- Download the Chrome Extension
- Select your Sales Navigator lead or account list
- Name and launch your export
- Download your cleaned list
1. Create an Evaboot account
Step 1 is to go to Evaboot and click "Sign up". Then, create an account.
Once you've created your account, click on "Get Chrome Extension" to download it from the Chrome Web Store.
2. Download the Chrome Extension
When on the Chrome Store page, click "Add to Chrome" to install the extension. You'll be automatically redirected to Sales Navigator. A popup will show you where the button is located.
3. Select your Sales Navigator lead or account list
Once the Chrome extension is installed, go to the list of leads or accounts you want to export.
It can be:
- Lead Searches
- Lead Lists
- Account Searches
- Account Lists
- Saved Searches
Evaboot handles all the use cases. The "Export with Evaboot" button is at the top of these LinkedIn Sales Navigator pages.
This is what it will look like for lead lists:
You can export specific tabs in your lead lists, such as "Changed jobs in the past 90 days."
And this is what it will look like for account lists:
When you export account lists from the Sales Navigator with Evaboot, you get the following:
- Company Name
- Company Website
- Industry
- Specialties
- Employee Count
- Employee Range
- Location
- Company Linkedin URL
- Company Type
- Year Founded
- Company Profile Picture
- Company Description
Evaboot's cleaning and filtering algorithms also clean and filter all this data.
4. Name and launch your export
When you click "Export with Evaboot" you will be redirected to the Evaboot app. Evaboot finds verified emails for these leads automatically.
Give a name to your export and click on "Export leads".
The estimated end date will appear on the left right after launching the export.
Evaboot will export all these leads in real time. That makes your lead generation process GDPR-compliant, in opposition to using databases.
5. Download your cleaned list
After the extraction is done, you will get an email. This email will have a link to download your lead list in a CSV file.
Choose the list type that you want to download. And you're done.
Evaboot does much more than export your list. It also cleans all the names and company names of your LinkedIn contacts.
The data on LinkedIn is not clean. Cleaning data from your sales navigator export can take hours if you do it manually.
Hopefully, the Evaboot cleaning algorithm takes care of all this work for you by automatically cleaning:
- First names
- Last names
- Company names
- Job titles
Nobody wants to spend hours cleaning Excel files. Better let robots do this boring job.
You will often find false positives in your LinkedIn Sales Navigator search results. Even if you're using super precise LinkedIn boolean search operators.
You will frequently find leads that don't match the search filters you chose in the Sales Navigator search engine.
That's why many people spend hours double-checking their search results manually. This is a painful task, but it's no problem.
Evaboot is the best Sales Navigator scraper. Evaboot's algorithm checks every exported lead twice against your original Sales Navigator search filters and flags mismatches with a "No Match Reasons" column explaining each discrepancy.
In this export, there's a column named "No Match Reasons." This column tells you if your leads really match your search filters. If they don't, we will explain why.
In this example, the leads have the wrong title. The initial search was for growth marketers.
To reduce false positives in your Sales Navigator searches, check out our full Sales Navigator tutorial.
And here you go! With this data, your sales team can now use multichannel outreach.
How Sellers Use Relationship Map in Real Deals
Three scenarios come up most often when sales teams share how they use the map.
Finding a champion to revive a stalled deal. Your primary contact goes dark.
You open the Relationship Map, filter for people your team knows, and find a director two levels down who reports to your ghost. You ask your colleague for a warm intro.
The director confirms the project is still live but stuck in legal review, and you're back in motion. Without the map, you'd have sent three cold emails and waited.
Using Relationship Explorer to manufacture a reason to reach out. You're targeting a new account with no existing connections.
Explorer suggests a warm path through a former colleague of the CMO who now works at a customer account.
You message that colleague, get context on the CMO's priorities, and open your outreach with "Your former teammate at [Company] mentioned you're focused on…" That's not cold anymore.
Mapping a buying committee before discovery. You have one champion but no view into who else will weigh in.
You build a Relationship Map, tag the CFO, two VPs, and the head of procurement, then assign each to a different AE on your team.
In the first call, you ask your champion which of those four people need to see the demo. You already know their names and titles.
The champion says "All of them," and you say "Great, let's get time on their calendars." You look prepared because you were.
The map turns 'I think there are other stakeholders' into 'Here are their names and who on our team should talk to them.'
None of these are theoretical. They're the scenarios LinkedIn's own product blog cites when explaining why Relationship Map exists.
The feature works because it answers the question "Who else matters?" before you have to ask it out loud.
Frequently asked questions
What Is A Relationship Map In Sales Navigator?
A relationship map in Sales Navigator is a visual tool that maps out decision makers and their roles within an organization. This LinkedIn Sales Navigator relationship mapping feature allows sales professionals to see the complete organizational structure of their target accounts. This makes it easier to identify key stakeholders and plan strategic outreach approaches.
What Is The Difference Between Map View And List View?
Map View offers a visual layout that displays contacts in an organizational hierarchy format, allowing you to drag and drop leads into different positions and see relationships at a glance. List View provides additional lead insights and CRM features, including detailed contact information, relationship strength indicators, interaction history, and direct CRM synchronization capabilities. Both views complement each other for comprehensive account management.
Can I Share My Relationship Maps With Others?
Yes, you can share your relationship maps with any colleague who holds a seat on the same Sales Navigator Advanced or Advanced Plus account, including collaborative editing capabilities. Team members can make real-time edits, add comments, and update contact information simultaneously. This collaboration feature ensures that your entire sales team stays aligned on account strategy and maintains consistent communication with prospects.
What Happens If A Lead Leaves The Company?
When a lead leaves the company, you receive real-time alerts through Sales Navigator's notification system. The platform also provides suggested replacements to help you maintain your sales momentum and avoid disruptions in your sales process. This proactive approach ensures that personnel changes don't derail your ongoing sales efforts.
How often should I update my Relationship Maps?
Update your Relationship Map weekly during active deals to add new stakeholders and adjust roles as you learn more about influence patterns. For pipeline accounts, update monthly to catch job changes and departures before they derail momentum. Always act on real-time Sales Navigator alerts about role changes or new recommended contacts, out-of-date maps send you to the wrong person.
What are the different levels of LinkedIn Sales Navigator?
LinkedIn Sales Navigator offers three plan tiers: Core (individual seat with basic search and InMail), Advanced (team seats with collaborative features and advanced search), and Advanced Plus (enterprise-grade with CRM integration, team collaboration tools, and dedicated support). All three tiers include access to Relationship Maps, though Advanced and Advanced Plus unlock team sharing and collaborative editing.
How do I see organizational connections in Sales Navigator?
Open the account page, click Relationship Map in the left sidebar, then use the filter bar to toggle connection strength and reporting lines. Thick lines show stronger ties; arrows point up the reporting chain. You can also click any profile on the map to see mutual connections and past interactions in the right panel.
Can I determine business relationships between two people from their LinkedIn profiles?
Not directly from public profiles. Sales Navigator's Relationship Map infers reporting structure and connection strength from profile data, activity, and shared network signals. If you don't have Sales Navigator, you'll need to cross-reference job titles, tenure dates, and mutual connections manually, which is slow and incomplete.
What's the difference between Relationship Map and Relationship Explorer?
Relationship Map shows the buying committee inside one account. Relationship Explorer surfaces warm introduction paths across your entire team's network. Use the map to see who matters; use Explorer to find who can introduce you.
Does the Relationship Map update automatically?
Yes. LinkedIn refreshes the map as profile data changes, new hires, role changes, and connection activity all trigger updates. You're not looking at a static snapshot; you're seeing the current state of the account based on LinkedIn's latest data.
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